Readycrest can assure you that you will get the tailored support package you need.
As an experienced support provider with knowledge generated from supporting many
integrated systems, you can be sure that the team at Readycrest have both the expertise
and experience to support your infrastructure. Our support team are fully trained
and certified by leading manufacturers such as Microsoft, Sonicwall, Draytek to name
but a few, and we have invested considerably in technology to enable us to resolve
problems quickly and efficiently.
Our range of Support Services can provide not only help desk functionality, but also
Proactive monitoring and maintenance of your complete IT infrastructure. Our support
contracts are flexible and can be tailored to meet the requirements of your organisation.
Whether you are looking to outsource your support fully or to supplement your existing
support staff, Readycrest can customise our support services to meet your requirements.
Proactive Monitoring - identifying the problems before they happen on your equipment
Access to Microsoft, Draytek, Sonicwall Certified Professionals
Software updates
Software updates relating to hardware (Inc. firmware and drivers)
Routine Maintenance - Threat detection & management, system conflict resolutions
Network / Internet / Intranet / Extranet / LAN / WAN support
Guaranteed response times
Weekly/monthly/annual maintenance tasks
Server optimisation
Management/administration of network resources
Network & Server Monitoring
Our support service costs are different for every company we support.
Please call us to discuss your requirements and infrastructure so that we can then
personalise a support service to suit you.
