Panasonic’s innovative and highly configurable Integrated Voice Processing Systems boast a range of advanced features, that together can improve the efficiency of your business, by boosting customer service, minimising customer waiting times, and reducing misdirected calls.
The voice processing systems allow businesses to give that all important human voice touch when handling customer calls. The VPS systems help ensure that customer calls are handled during high call traffic periods as well as outside normal business hours and help retain your most valuable asset - your customers.
Advanced features include, amongst others, e-mail notification when a caller leaves a message, capability to attach voice messages to e-mail messages, and easier operation using the LCD and soft-keys on Proprietary Telephones (PT).
With the KX-TVM50 and KX-TVM200, Panasonic delivers new levels of communication ease and efficiency that can help any business achieve higher productivity.
Thanks to OneNet the Panasonic voice processing range now provides improved integrated voice handling features such as centralised voicemail. Features such as message retrieval and mailbox control are now available both locally and remotely. the faster, easier to use platform allows you to keep on top of high call volumes and differentiates your customer-base by directing the flow of traffic to the necessary channels. when paired with a Panasonic OneNet system your company will have a perfectly tailored network solution for all your needs.
The TVM200 is such a powerful piece of hardware that it can be found as standard in every NS1000 PBX offering you all the superb features and quality you would get from the standalone unit.
Useful Panasonic Functions
Caller ID Call routing, Caller Name Announcement
Personal Greeting for Caller ID
Live Call Screening, Two-Way Recording & Transfer
Automated Attendant Service, Interview Service
Message Waiting Notification
Multilingual Voice Prompts
Direct Mailbox Access
Automatic Message Forward / Copy Message
Holiday Service, Fax Detection
What systems can the TVM be linked with?
NS1000 (with legacy gateway)
When your business grows, you need a VPS that can grow with you. As your needs change with the times, the KXTVM50 and KX-TVM200 can be expanded to keep up with your increased call traffic.
The KX-TVM50 comes equipped with 2 ports and 4 hours recording, capable of handling 2 calls at once, depending on the PBX system being used.
This entry level system is ready to satisfy small scale voice mail needs right out of the box, and can be expanded to 6 ports and 8 hours recording.
The larger-scale KX-TVM200 can be expanded to 24 ports, handling 24 calls at once. The recording time is an incredible 1,000 hours.
HELP ENSURE THAT CUSTOMER CALLS ARE HANDLED DURING HIGH CALL TRAFFIC PERIODS AS WELL AS OUTSIDE NORMAL BUSINESS HOURS.
HELP RETAIN YOUR MOST VALUABLE ASSET - YOUR CUSTOMERS.
Professional recordings required?
Benefit from cost effective professionally recorded auto attendant, out of hour messages. As well as other general greetings.